Position title
Netflix Customer Service Jobs – Remote and Part-Time Options
Job Location
United States
Remote work from: USA
Employment Type
Part-time
Base Salary
USD30-USD40 Per hour
Description
Netflix is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. This position is entirely remote, allowing you to work from the comfort of your home. We offer flexible part-time hours to accommodate your lifestyle while providing excellent support to our subscribers.
Key Responsibilities:
- Assist Netflix customers via chat, email, and phone to resolve account issues, answer questions, and provide troubleshooting support.
- Deliver exceptional customer service, maintaining a professional and friendly demeanor in all interactions.
- Help customers navigate the Netflix platform, including account setup, subscription management, and troubleshooting streaming issues.
- Escalate complex issues to the appropriate departments for resolution.
- Stay informed about Netflix content, features, and updates to better assist customers.
What We Offer:
- Competitive hourly pay.
- A supportive, team-oriented virtual work environment.
- Flexible part-time schedules to suit your needs.
- Opportunities for career growth within Netflix.
- Access to Netflix's streaming platform as part of your employee perks.
How to Apply:
If you're passionate about entertainment and enjoy helping people, we'd love to hear from you! Please submit your application online, including your resume and a brief cover letter detailing your customer service experience.
Netflix is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Qualifications
- High school diploma or equivalent (Bachelor’s degree preferred).
- Previous experience in customer service, preferably in the travel or airline industry.
- Strong verbal and written communication skills.
- Proficiency in using computers, including familiarity with CRM systems and Microsoft Office.
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills and a customer-first mindset.
- Reliable internet connection and a quiet workspace free from distractions.
Hiring organization
Working Hours
7
Date posted
March 1, 2025
Valid through
January 31, 2026
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