Manager, Program Manager, GenAI, Self-Service and Automation, Customer Engagement Technologies

Job highlights

Identified by Google from the original job post

Qualifications

  • The ideal candidate has a collaborative work style, an innovative mindset, and an unparalleled work ethic
  • You have an excellent record of complex project and program delivery, from conception and design through implementation, measurement, closure and handover
  • You are also expected to be able to work independently and with ambiguity in a complex, fast-paced, and high-throughput environment where multi-tasking is required
  • You must have a collaborative work style, an innovative mindset, and an unparalleled work ethic

Responsibilities

  • You will be responsible for driving a high-visibility program of utilizing the capabilities of Artificial Intelligence (AI) with Large Language Models (LLMs) to help solve customer problems globally
  • You will own and execute a complex projects and programs that spans across the globe and multiple organizations within Amazon
  • You will be a thoughtful leader and innovator within the organization
  • Be a singular owner of the program, managing all aspects of stakeholder engagement and deliverables from inception to launch, as well as the overall program’s strategy and roadmap
  • Define business and systems requirements working with internal and external customers
  • Define and execute the project plan from design to release, securing resources, and managing implementation
  • Clearly communicate goals, roles, responsibilities, and desired outcomes
  • Liaise with all departments to ensure relevant areas are engaged in time to develop deliverables within their area to support project deliverables
  • Support partner teams to refine processes and increase efficiency in line with program objectives
  • Make appropriate tradeoffs to optimize time-to-market in consultation with stakeholders

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