Job highlights
Identified by Google from the original job post
Qualifications
- Have a good understanding of all Amazon reporting (Business Reports, Fulfillment, Payments, Performance, etc)
- Must understand consumer electronic products and trends
- Must be analytical and have mastery of Excel
- Must be fluent in English
- Must be able to work on the US Central Standard Time Schedule
- Basic photo editing skills
- Organizational skills
- We will require everything to be noted as tasks so that nothing gets lost in conversation
- Asana project management tool experience
Responsibilities
- We are looking for an Amazon E-Commerce Specialist (I) to help us manage day-to-day operations and ensure high performance on Amazon
- As an Amazon Specialist, you will be responsible for listing management, support case management, inventory assistance, and various auditing tasks
- It will be your responsibility to collaborate with the Amazon team and complete the tasks set forth by the team lead
- There will be opportunities for progress and promotion (Amazon Specialist I, II, and III)
- Add, build, and edit amazon product listings
- Mastery of all Amazon Seller Central backend edit menu (Variations, parent listings, product details, categories, images, SEO/Keyword placements, etc)
- Be able to use upload file as well
- Ensure that all listings are in an active state and troubleshoot front-end/back-end issues
- Perform daily audits to make sure all categories, variations, and listings are correct
- Monitor all customer reviews, return reasons, and Voice of Customer feedback to take actionable steps to ensure we meet customer needs
- Manage support cases to troubleshoot issues with Seller Central
- Be accountable for issue resolution
- Perform audits on lost inventory, trademark infringements, buy box, return reasons, etc
- And be able to communicate weekly progress/findings
- Be able to retrieve necessary data and make actionable decisions
- Study the competition in our market and ensure we are on top of all new trends for our listings
- Assist with any other tasks that are assigned, have good communication, and be accountable to finish tasks in a timely manner
- We require the use of project management tool (Asana) to track all tasks and collaborate
- Contribute knowledge and new skills to our central internal Amazon Team Wiki page