Job description
A company is looking for a Dental Customer Service Trainee.
Key Responsibilities
• Receive, investigate, and resolve customer inquiries in a timely manner
• Handle customer service inquiries and problems via telephone and other communication channels
• Document all customer communications clearly
Required Qualifications
• High School Diploma or equivalent
• 1 year of experience in a customer service support role
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Ability to work independently and collaboratively in a fast-paced environment
• Must be able to pass required testing and adhere to assigned schedules