Are you ready to take your customer service skills to the next level? Join our team as a Remote Office Team Member with State Farm, where you’ll work in a supportive and collaborative environment that helps protect what matters most to our customers.

As a Remote Team Member, you’ll play a critical role in delivering exceptional service to State Farm policyholders, assisting them with their insurance needs, and helping them navigate claims, policies, and inquiries—all from the comfort of your home!

Key Responsibilities:

• Provide friendly, professional, and efficient customer support via phone, email, and online platforms.
• Assist clients with policy questions, claims, billing inquiries, and updates.
• Collaborate with the agent and team to identify customer needs and offer appropriate insurance solutions.
• Maintain accurate customer records and follow compliance guidelines.
• Contribute to a positive, results-driven work environment.

What We’re Looking For:

• Strong communication and problem-solving skills.
• Previous experience in customer service, sales, or insurance is a plus (but not required!).
• Ability to work independently and stay organized in a remote setting.
• Tech-savvy with proficiency in basic computer software and CRM tools.
• U.S. residency and eligibility to work in the United States.

What We Offer:

• 100% remote work with flexible scheduling.
• Competitive hourly pay plus bonuses and incentives.
• Paid training to set you up for success.
• Opportunities for professional growth and advancement.
• Health benefits and retirement plan options (depending on employment type).

Why Join Us?
State Farm is a household name known for integrity, trust, and a commitment to our customers. By becoming part of our team, you’ll help uphold these values while enjoying the freedom and flexibility of remote work.

How to Apply:
Ready to make a difference? Apply now by submitting your resume and a brief cover letter detailing your experience and why you’d be a great fit for our team!