Position title
American Express Online Support Agent (Remote) - Currently Recruiting
Job Location
United States
Remote work possible
Employment Type
Part-time
Base Salary
USD30-USD40 Per hour
Description
American Express is currently recruiting for enthusiastic and customer-focused individuals to join our team as Online Support Agents. This is a remote opportunity that allows you to work from the comfort of your home while delivering world-class support to our valued cardmembers.
Key Responsibilities:
- Assist customers with inquiries related to their accounts, products, and services via online chat, email, or messaging platforms.
- Provide accurate information and solutions in a professional, friendly, and timely manner.
- Handle customer concerns or complaints with empathy and resolve issues effectively.
- Ensure compliance with company policies, procedures, and security guidelines.
- Collaborate with team members to enhance service delivery and achieve team goals.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and development within American Express.
- Comprehensive training to ensure your success in the role.
- A supportive and inclusive team environment.
How to Apply:
If you're passionate about delivering exceptional customer experiences and are ready to join a globally recognized leader, apply now! Visit our careers page at American Express Careers to submit your application.
American Express is an equal-opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
Apply today and make a difference with American Express!
Qualifications
- High school diploma or equivalent (Bachelor’s degree preferred).
- Previous experience in customer service, preferably in the travel or airline industry.
- Strong verbal and written communication skills.
- Proficiency in using computers, including familiarity with CRM systems and Microsoft Office.
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills and a customer-first mindset.
- Reliable internet connection and a quiet workspace free from distractions.
Hiring organization
Working Hours
7
Date posted
March 1, 2025
Valid through
January 31, 2026
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