Position title
American Express Online Support Agent (Remote) - Currently Recruiting
Job Location
United States
Remote work possible
Employment Type
Part-time
Base Salary
USD30-USD40 Per hour
Description

American Express is currently recruiting for enthusiastic and customer-focused individuals to join our team as Online Support Agents. This is a remote opportunity that allows you to work from the comfort of your home while delivering world-class support to our valued cardmembers.

Key Responsibilities:

  • Assist customers with inquiries related to their accounts, products, and services via online chat, email, or messaging platforms.
  • Provide accurate information and solutions in a professional, friendly, and timely manner.
  • Handle customer concerns or complaints with empathy and resolve issues effectively.
  • Ensure compliance with company policies, procedures, and security guidelines.
  • Collaborate with team members to enhance service delivery and achieve team goals.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and development within American Express.
  • Comprehensive training to ensure your success in the role.
  • A supportive and inclusive team environment.

How to Apply:
If you're passionate about delivering exceptional customer experiences and are ready to join a globally recognized leader, apply now! Visit our careers page at American Express Careers to submit your application.

American Express is an equal-opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

Apply today and make a difference with American Express!

Qualifications
  • High school diploma or equivalent (Bachelor’s degree preferred).
  • Previous experience in customer service, preferably in the travel or airline industry.
  • Strong verbal and written communication skills.
  • Proficiency in using computers, including familiarity with CRM systems and Microsoft Office.
  • Ability to multitask and work in a fast-paced environment.
  • Strong problem-solving skills and a customer-first mindset.
  • Reliable internet connection and a quiet workspace free from distractions.
Working Hours
7
Date posted
March 1, 2025
Valid through
January 31, 2026
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