Position title
American Express Work From Home – Support Analyst
Job Location
United States
Remote work from: USA
Employment Type
Part-time
Base Salary
USD30-USD40 Per hour
Description

American Express is seeking a dedicated and detail-oriented Support Analyst to join our team and provide top-notch assistance to internal teams and customers. This is a remote/work-from-home position, offering the flexibility to work from the comfort of your own space while contributing to our legacy of excellence.

Key Responsibilities:

  • Deliver prompt and effective support for queries, technical issues, and troubleshooting needs.
  • Collaborate with cross-functional teams to resolve problems and implement solutions.
  • Analyze support trends and recommend process improvements.
  • Ensure adherence to company policies and compliance standards.
  • Maintain accurate documentation of support interactions and resolutions.

Why American Express?
At American Express, we prioritize employee growth, innovation, and work-life balance. This remote role allows you to contribute meaningfully to a globally recognized brand while enjoying the flexibility of working from home.

How to Apply:
Ready to take the next step in your career? Apply now and be part of a company that’s redefining excellence in the financial services industry!

Qualifications
  • High school diploma or equivalent (Bachelor’s degree preferred).
  • Previous experience in customer service, preferably in the travel or airline industry.
  • Strong verbal and written communication skills.
  • Proficiency in using computers, including familiarity with CRM systems and Microsoft Office.
  • Ability to multitask and work in a fast-paced environment.
  • Strong problem-solving skills and a customer-first mindset.
  • Reliable internet connection and a quiet workspace free from distractions.
Working Hours
7
Date posted
March 1, 2025
Valid through
January 31, 2026
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