Position title
Apple At Home Advisor Jobs
Job Location
United States
Remote work from: USA
Employment Type
Part-time
Base Salary
USD30-USD40 Per hour
Description
Join Apple's dynamic team as an At Home Advisor, where you'll deliver exceptional customer service from the comfort of your home. As a key member of the team, you'll engage with customers through phone, chat, and email, providing support for a wide range of Apple products and services. Your problem-solving skills and passion for technology will help make a difference in the lives of millions of Apple customers worldwide.
Key Responsibilities:
- Provide exceptional customer support, addressing inquiries and troubleshooting technical issues with Apple products and services.
- Assist customers in a variety of ways, including through phone, chat, and email.
- Offer troubleshooting solutions and escalate issues to higher-level support when necessary.
- Stay up-to-date on Apple's products, software, and services to deliver accurate information and guidance.
- Maintain high customer satisfaction standards while meeting performance goals and metrics.
Why Apple?
- Competitive salary and benefits package.
- Work-from-home flexibility with a supportive remote work environment.
- Access to exclusive Apple product discounts and opportunities for growth and advancement within the company.
- Be part of a world-class team that values creativity, innovation, and inclusion.
How to Apply: If you are passionate about Apple products and enjoy helping others, apply today to join the Apple At Home Advisor team! Visit Apple Careers to submit your application.
Qualifications
- High school diploma or equivalent (Bachelor’s degree preferred).
- Previous experience in customer service, preferably in the travel or airline industry.
- Strong verbal and written communication skills.
- Proficiency in using computers, including familiarity with CRM systems and Microsoft Office.
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills and a customer-first mindset.
- Reliable internet connection and a quiet workspace free from distractions.
Hiring organization
Working Hours
7
Date posted
March 1, 2025
Valid through
January 31, 2026
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