This is your chance to be a part of an in-house Technology team that’s creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As an Associate GDCM Sales & RM Projects, you will bring your technical skills to a hospitality company with an award-winning culture. On the Global Deployment & Change Management team reporting to the Senior Manager, GDCM Sales & RM Projects, you will support projects including Hilton Reporting Hub and Delphi.fdc.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
• Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.
• *Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
• Deliver training and support to hotels and user groups on the use of the report and dashboard solutions.
• Organize and communicate implementation dates with hotels and above property users.
• Generate property specific and/or user-group implementation plans and documents in accordance with defined processes.
How you will collaborate with others:
• Work with project teams and vendors regularly on schedule, resources, and progress.
• Attend weekly project calls and vendor meetings about projects and/or implementations.
• Work with system support teams to troubleshoot and resolve issues promptly.
What projects you will take ownership of:
• Conduct Kickoff calls and Office Hours for Hilton Reporting Hub.
• Manage document creation and updates as it pertains to Hilton Reporting Hub releases or other Sales and RM projects as assigned.
