Job Opportunity: Chat Support Agent

Company: NoGigiddy
Location: Remote (Work from Home)
Employment Type: Entry-Level, Full-Time or Part-Time

About NoGigiddy

NoGigiddy is a leading on-demand staffing app that connects gig workers with flexible job opportunities tailored to their skills and schedules. We are committed to offering flexibility and convenience while helping individuals build fulfilling careers.

Position Overview

Are you seeking an entry-level role in customer support with no degree or prior experience required? NoGigiddy is looking for enthusiastic and dedicated Chat Support Agents to join our team. As the first point of contact for our users, you’ll provide top-tier support, resolve issues, and ensure a seamless customer experience.

Key Responsibilities

• Respond promptly and professionally to customer inquiries via chat.
• Provide accurate information about NoGigiddy services and gig opportunities.
• Assist users with navigating the platform and resolving technical or account-related issues.
• Maintain high levels of customer satisfaction through effective communication and problem-solving.
• Collaborate with team members to enhance support processes and share insights.
• Document and escalate complex issues to relevant departments when necessary.
• Participate in training sessions to stay updated on products and customer service best practices.