Coca-Cola is a global leader in the beverage industry, renowned for its iconic products and commitment to quality and customer satisfaction. We are looking to expand our team with a dynamic and detail-oriented Remote Customer Service Representative for Data Entry. If you are a driven individual who enjoys working remotely and helping customers, this could be the perfect opportunity for you!
Job Description:
As a Remote Customer Service Representative in our Data Entry team, you will play a crucial role in ensuring excellent customer experiences while accurately handling data entry tasks. You will assist with various customer inquiries, provide product information, and enter data into our systems in a timely and accurate manner.
Key Responsibilities:
- Respond to customer inquiries and resolve issues through email, chat, and phone support.
- Perform data entry tasks, ensuring accuracy and efficiency in all entered information.
- Maintain and update customer records in the company’s database.
- Work closely with cross-functional teams to resolve customer issues and provide solutions.
- Provide feedback on potential improvements in customer service processes.
- Follow all company protocols and guidelines for handling customer data.
Preferred Skills:
- Experience with customer service or support in a remote work setting.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Previous experience with Coca-Cola or similar large corporations is a plus.
Benefits:
- Competitive salary and benefits package.
- Flexible work hours and the ability to work remotely.
- Training and development opportunities to enhance your skills.
- Access to exclusive Coca-Cola employee discounts and perks.
- Health, dental, and vision insurance options.
- Paid time off and holidays.
How to Apply:
If you're ready to join the Coca-Cola family and take on an exciting remote customer service role, please apply today! Submit your resume along with a cover letter highlighting your relevant experience and why you're a great fit for this position.
- High school diploma or equivalent (Bachelor’s degree preferred).
- Previous experience in customer service, preferably in the travel or airline industry.
- Strong verbal and written communication skills.
- Proficiency in using computers, including familiarity with CRM systems and Microsoft Office.
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills and a customer-first mindset.
- Reliable internet connection and a quiet workspace free from distractions.
