At Liveops, we connect talented professionals with businesses that need exceptional customer service. As a leader in remote work opportunities, we empower our agents to work flexibly and grow professionally, all while delivering top-notch service to clients across various industries.
Role Overview:
We’re looking for skilled and enthusiastic Customer Service Representatives to join our network of independent contractors. In this role, you'll handle customer inquiries, resolve issues, and provide an exceptional experience that reflects Liveops' commitment to excellence.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat, ensuring timely and effective resolutions.
- Provide personalized support and maintain a positive customer experience.
- Accurately document customer interactions and resolutions.
- Uphold company and client standards for quality, professionalism, and performance.
What We Offer:
- Flexible work hours that fit your schedule.
- Opportunity to work from the comfort of your home.
- Access to a supportive community of remote professionals.
- A chance to grow your skills and expand your career in customer service.
How to Apply:
Visit Liveops Careers to learn more and submit your application. Join us in delivering exceptional customer experiences and enjoy the freedom of remote work.
- High school diploma or equivalent (Bachelor’s degree preferred).
- Previous experience in customer service, preferably in the travel or airline industry.
- Strong verbal and written communication skills.
- Proficiency in using computers, including familiarity with CRM systems and Microsoft Office.
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills and a customer-first mindset.
- Reliable internet connection and a quiet workspace free from distractions.
