Job Type: Full-time

Salary: Competitive hourly rate

Working Hours: 40 hours per week

Company: Delta Airlines

Location: Remote (Available in the State of Georgia)

Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k) with company match, Employee discounts, and Travel benefits

Job Description:

Delta Airlines is seeking a dedicated Remote Customer Service Representative who will be responsible for providing exceptional customer service to our passengers and partners. As a Remote Customer Service Representative, you will handle inquiries, resolve issues, and ensure that our customers have a seamless and enjoyable experience while interacting with Delta Airlines. This role is critical in maintaining Delta’s reputation for high-quality service and ensuring customer satisfaction.

In this role, you will work from the comfort of your home, using your excellent communication skills to assist customers with their travel needs. Your main goal will be to provide helpful, accurate, and efficient service to ensure that our customers have a positive experience with Delta Airlines.

Requirements:
• High-speed internet connection and a quiet, dedicated workspace at home.
• Excellent verbal and written communication skills.
• Strong problem-solving skills and the ability to think critically under pressure.
• Proficiency with computers and the ability to navigate multiple systems and programs simultaneously.
• Customer service experience, preferably in the airline or travel industry.
• Flexibility to work various shifts, including weekends and holidays.
• High school diploma or equivalent.