Position: Data Entry Clerk
Location: Fitchburg, MA
Organization: Making Opportunity Count (MOC)

About Us

At Making Opportunity Count (MOC), we are a nonprofit human services agency devoted to driving positive change in our community. Our mission focuses on enhancing the lives of individuals and families through essential services, community growth initiatives, and a commitment to holistic well-being. Together, we work to build stronger, healthier, and more resilient communities.

Position Overview

The Data Entry Clerk is a vital part of the Energy Services Programs team. This role supports the smooth functioning of the department by ensuring accurate and timely maintenance of digital and physical files. Your contributions will help facilitate efficient service delivery and operational excellence.

Key Responsibilities

• Data Management: Maintain updated and accurate client records in the Statewide Client Service Center, reflecting the current production pipeline.
• Email and Communication Logging: Monitor emails and log relevant documents and communications in the Monday.com platform.
• Database Systems Usage: Adhere to program guidelines for using required database systems, such as Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, and others.
• File Organization: Ensure digital and paper participant files are well-organized and compliant with agency and funder requirements.
• Collaboration: Work closely with program staff to enhance communication and consistency in service delivery.

What We’re Looking For

• Strong organizational and time-management skills.
• Attention to detail and accuracy in data entry.
• Familiarity with databases and platforms such as Monday.com and CMS (preferred).
• A proactive and collaborative attitude to support team goals.
• Commitment to the mission and values of MOC.

Why Join MOC?

• Be part of a mission-driven organization dedicated to community growth and empowerment.
• Collaborate with a passionate and dynamic team making a real difference in people's lives.
• Gain experience in an impactful, service-oriented environment.

Interested in applying? This role provides an opportunity to make a meaningful contribution while advancing your professional skills. Join us in our mission to create a brighter future for our community!