Are you passionate about helping others and creating exceptional customer experiences? Zaktos is looking for enthusiastic, solution-oriented individuals to join our dynamic Customer Service team. This is a remote, full-time position offering flexibility and the opportunity to work from the comfort of your own home.

What You’ll Do

• Serve as the first point of contact for our customers, providing friendly and professional support via phone, email, and chat.
• Resolve customer inquiries and concerns efficiently, ensuring satisfaction with each interaction.
• Maintain up-to-date knowledge of our products, services, and company policies to provide accurate information.
• Work collaboratively with team members and other departments to solve complex customer issues.
• Document customer interactions and feedback to help us improve our services.

What We’re Looking For

• Previous experience in customer service or a similar role (preferred but not required).
• Excellent communication skills, both verbal and written.
• A problem-solving mindset with the ability to handle challenging situations with empathy and professionalism.
• Strong organizational skills and attention to detail.
• Reliable internet connection and a quiet, dedicated workspace for remote work.

Why Join Zaktos?

• Flexibility: Work remotely from anywhere in the U.S.
• Competitive Pay: We offer a fair salary with opportunities for growth.
• Supportive Team Culture: Be part of a collaborative, inclusive, and welcoming team.
• Comprehensive Training: We’ll provide all the tools and resources you need to succeed.
• Career Development: Build your career with ongoing learning opportunities.

How to Apply

Ready to join our team? Send us your resume and a brief cover letter explaining why you’d be a great fit for the role. We can’t wait to hear from you!