We are looking for a dedicated and customer-focused individual to join our team as a Part-Time Customer Service Representative for a Google-based remote job. This is a fantastic opportunity for those looking to work from the comfort of their home, offering flexible hours while providing excellent customer service to Google users.

Key Responsibilities:

• Assist customers with inquiries via email, chat, and phone, providing exceptional service in a timely manner
• Troubleshoot issues and provide step-by-step guidance for users
• Maintain a high level of customer satisfaction by resolving complaints and issues promptly
• Provide feedback to the management team to improve processes and customer experience
• Accurately document all customer interactions and issues
• Collaborate with team members to ensure customer needs are met effectively

Requirements:

• Must reside in the USA
• Previous experience in customer service or related field preferred
• Strong communication skills, both written and verbal
• Ability to problem-solve and think critically
• Comfortable working with Google products and platforms
• Strong attention to detail and organizational skills
• Access to a reliable computer and internet connection
• Ability to work independently and manage time effectively
• Must be able to work 20-25 hours per week, with flexibility in scheduling

Benefits:

• Flexible work schedule
• Remote work from home
• Competitive hourly rate
• Opportunity for growth and development within the company
• Work for a globally recognized company (Google)

How to Apply:
If you are passionate about customer service and want to work remotely with a leading global company, apply today! Please submit your resume and a brief cover letter detailing your customer service experience and why you’d be a great fit for this role.