We are looking for dedicated and compassionate individuals to join our team as Healthcare Call Center Representatives. This is an excellent entry-level remote opportunity to begin your career in healthcare customer service. As a Call Center Representative, you will assist patients and healthcare providers with their questions, concerns, and issues while ensuring a high level of service is delivered with care and professionalism.

Responsibilities:

• Answer inbound calls from patients, healthcare providers, and insurance representatives
• Assist with scheduling appointments, verifying insurance, and addressing billing inquiries
• Provide accurate information regarding healthcare services and plan details
• Document patient information and interactions in our system efficiently
• Collaborate with various departments to resolve complex issues
• Follow privacy laws and company policies regarding patient information

Requirements:

• High school diploma or equivalent
• Ability to work remotely with a reliable internet connection
• Strong communication and listening skills
• Excellent problem-solving skills and the ability to remain calm under pressure
• Customer service experience preferred, but not required
• Basic computer skills (data entry, email, Microsoft Office)
• Ability to work independently and as part of a team

Why Join Us?

• Competitive pay with potential for growth
• Flexible work-from-home environment
• Health, dental, and vision insurance plans
• Paid training and ongoing support
• Opportunity to work with a friendly, dynamic team
• Full-time positions available with flexible scheduling

Location:

• Remote (must reside in the USA)

How to Apply: Please submit your resume and a brief cover letter explaining why you would be a great fit for this role. We look forward to hearing from you!