Join TTEC as a Healthcare Senior Manager and lead innovative service delivery initiatives in the healthcare industry! This is a remote role where you'll have the opportunity to manage high-performing teams and ensure excellent service standards across multiple healthcare projects. As a Senior Manager, you'll oversee strategic operational management, focusing on delivering exceptional customer care and operational excellence in a healthcare context.

Key Responsibilities:

• Lead and manage a team focused on healthcare service delivery, ensuring alignment with operational goals and customer satisfaction.
• Develop and implement effective service delivery strategies, ensuring best practices in patient care and outcomes.
• Collaborate with cross-functional teams, including healthcare professionals and IT, to streamline processes and enhance service quality.
• Oversee the quality of care and ensure compliance with healthcare regulations and standards.
• Analyze performance data and implement improvements to ensure efficient service delivery.
• Build and maintain relationships with key stakeholders, both internal and external, to drive operational success.

Why TTEC?

• Flexibility: Work remotely from anywhere in the U.S.
• Impact: Be part of an organization dedicated to improving healthcare delivery.
• Growth: Opportunities for career advancement in a dynamic, global organization.
• Culture: Join a diverse team committed to fostering an inclusive and supportive work environment.

If you’re passionate about leading healthcare service delivery and looking for a role with meaningful impact, apply now to be a part of TTEC’s mission-driven team!