Hiring Organization:- Lululemon

Post Name:- GEC Educator, Hong Kong (Customer Support)

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- $35-$40/Year

Locations:- USA
Full Job Description:

What our identity is

lululemon is an imaginative presentation attire organization for yoga, running, preparing, and other athletic pursuits. Setting the bar in specialized textures and utilitarian plan, we make groundbreaking items and encounters that help individuals in moving, developing, associating, and being great. We owe our prosperity to our creative item, accentuation on stores, obligation to our kin, and the fantastic associations we make locally we're in. As an organization, we center around making positive change to construct a better, flourishing future. Specifically, that incorporates making an impartial, comprehensive and development centered climate for our kin.

About this group

The GEC Instructor is answerable for every one of the one-on-one associations that occur across our correspondence channels (telephones, email, live visit, and so on) and effectively adds to the experience of our visitors. You will be liable for conveying a firm and wow visitor experience for all visitors.

A day in the life:
• Furnishes visitors with elite training and visitor experience in the space of item, culture, and local area to talking truly about item use through their own insight
• Item training: imparts highlights, benefits, texture properties, utilization, and care directions utilizing the GEC's different channels of correspondence
• Culture instruction: shows the way of life held inside our organization, including: mentality of tomfoolery, regard, support, strengthening, consolation, enthusiasm, and association with other staff
• Local area training: guarantees visitor knows about locally-important available and local area occasions
• Handle visitor requests through multi-station correspondence (phone, email, live talk and so forth) to guarantee a 'goodness' visitor experience
• Utilization of online store backend frameworks to oversee visitor requests connected with orders, item, and so forth.
• Helping with everyday, week by week, and month to month reports utilizing on the web frameworks
• Conveys in an expert way treating all with sympathy and regard
• Can answer all organization and general requests, which requires an expansive information base
• Is a go-to for online business updates and requests, and retail updates and requests
• Discuss routinely with SSC divisions and outside accomplices
• Oversee and determine visitor praises and grievances connected with the internet business store
• Every so often work coming up
• Pays attention to visitors with sympathy and gives goals at the time