Optum, a part of UnitedHealth Group, is committed to delivering innovative and compassionate healthcare solutions. Our team is dedicated to improving healthcare experiences for individuals worldwide.
Position Overview:
We are seeking a motivated and detail-oriented Part-Time Remote Representative to join our team. In this role, you will provide exceptional support to our clients and customers, ensuring seamless communication and assistance while working from the comfort of your home.
Key Responsibilities:
- Respond promptly to customer inquiries via phone, email, or chat.
- Provide accurate information regarding products, services, and policies.
- Resolve customer concerns efficiently while maintaining a positive demeanor.
- Document interactions and update customer records accurately.
- Collaborate with team members to improve processes and customer satisfaction.
What We Offer:
- Competitive hourly pay.
- Flexible working hours to accommodate your lifestyle.
- Opportunities for growth and development within Optum.
- A supportive and inclusive work culture.
How to Apply:
If you’re passionate about making a difference and thrive in a remote work environment, we’d love to hear from you!
Optum is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
- High school diploma or equivalent (Bachelor’s degree preferred).
- Previous experience in customer service, preferably in the travel or airline industry.
- Strong verbal and written communication skills.
- Proficiency in using computers, including familiarity with CRM systems and Microsoft Office.
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills and a customer-first mindset.
- Reliable internet connection and a quiet workspace free from distractions.
