Part Time Store Associate

Job highlights

Identified by Google from the original job post

Qualifications

• High school diploma or equivalent education
• Excellent verbal and written communication skills
• Ability to move and lift 50 pounds
• Ability, on a consistent basis, to bend/twist at the waist and knees
• Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
• Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
• Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
• Ability, on a consistent basis, to work with minimal supervision
• Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Responsibilities

• This position generally works 18-25 hours per week
• The Part-Time Store Associate is knowledgeable in FedEx Office’s retail and shipping products and will work primarily in these areas to consistently deliver a positive customer experience
• The Part-Time Store Associate will utilize consultative skills to anticipate customer’s need, suggest alternatives and provide solutions
• The Part-Time Store Associate will operate and maintain a variety of equipment in the Self-Service and Retail zones of the store, move boxes, stock materials and complete assigned tasks based on priority
• Follows instructions of supervisor and assist other Team Members in performing limited store functions
• Understands and models the Purple Promise to make every FedEx experience outstanding
• Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need
• Ensures all customer problems are resolved quickly and to the satisfaction of the customer
• Maintains a safe, clean and orderly retail Store
• Profit
• Ensures confidentiality of customer data and careful handling of documents, media, and packages
• Assists with processing financial transactions using a Point of Sale terminal (POS), including handling cash and making change
• Cleans and stocks all retail Store printing and shipping equipment and supplies to provide optimal performance and availability
• Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage
• Takes preemptive action to prevent errors and waste
• Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety, customer service and security policies and procedures
• Performs multiple tasks at the same time
• Looks for opportunities to improve knowledge and skills within the retail Store
• Adheres to all FedEx Office standards, as outlined in the Team Member Handbook