About the Position: Join our dynamic team at TeamHealth as a Patient Accounts Representative. This role offers the unique opportunity to work remotely after completing an initial training period. As a key member of our billing and accounts team, you will play a crucial role in managing patient accounts, ensuring accurate billing, and providing exceptional customer service.
Key Responsibilities:
- Account Management: Handle patient accounts, including billing, payments, and account adjustments.
- Billing Inquiries: Respond to patient and insurance company inquiries regarding account balances and billing statements.
- Payment Processing: Post payments to patient accounts and reconcile discrepancies promptly.
- Insurance Coordination: Verify insurance information and coordinate with insurance companies to resolve billing issues.
- Compliance: Ensure compliance with all federal, state, and company policies related to patient accounts and billing.
- Customer Service: Provide excellent service to patients by answering their questions and resolving issues related to their accounts.
Benefits:
- Competitive Salary: We offer a market-competitive salary package.
- Remote Work: Enjoy the flexibility of working from home after training.
- Health Insurance: Comprehensive health, dental, and vision insurance.
- Retirement Plan: 401(k) with company match.
- Paid Time Off: Generous PTO policy to support work-life balance.
- Professional Development: Opportunities for ongoing training and career growth.
About TeamHealth: TeamHealth is a leading healthcare organization that specializes in the management and staffing of healthcare services. With a strong commitment to patient care, we provide high-quality service across a wide range of healthcare settings. Our team-oriented culture fosters collaboration and continuous improvement, making TeamHealth an exceptional place to work.
What Our Alumni Say About TeamHealth: "Working at TeamHealth has been a transformative experience. The support and opportunities for growth are unmatched. I feel valued and motivated every day." - Former Employee
- High school diploma or equivalent (Bachelor’s degree preferred).
- Previous experience in customer service, preferably in the travel or airline industry.
- Strong verbal and written communication skills.
- Proficiency in using computers, including familiarity with CRM systems and Microsoft Office.
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills and a customer-first mindset.
- Reliable internet connection and a quiet workspace free from distractions.
