Join the U-Haul team as a PT Live Verification Phone Agent and contribute to our commitment to exceptional customer service! This remote position allows you to assist customers by verifying important details over the phone in a professional and friendly manner.
As a Live Verification Phone Agent, you will play a key role in ensuring that all necessary information is accurately captured, helping U-Haul continue to deliver reliable services to our customers. You’ll have the opportunity to work from the comfort of your own home, while being part of a supportive and dynamic team.
Responsibilities:
- Handle inbound calls to verify customer information
- Provide excellent customer service and maintain a positive, helpful attitude
- Accurately document and update information in the system
- Ensure compliance with company policies and procedures
- Address customer inquiries and resolve concerns effectively
Why U-Haul?
U-Haul is a trusted name in the moving and storage industry, and we pride ourselves on fostering a positive, inclusive work environment. As a remote team member, you will receive competitive pay and the flexibility to balance work and personal life.
Apply now and take the next step in your career with U-Haul!
- High school diploma or equivalent (Bachelor’s degree preferred).
- Previous experience in customer service, preferably in the travel or airline industry.
- Strong verbal and written communication skills.
- Proficiency in using computers, including familiarity with CRM systems and Microsoft Office.
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills and a customer-first mindset.
- Reliable internet connection and a quiet workspace free from distractions.
