UPS is seeking a motivated and customer-oriented individual to join our team as a Remote Chat Sales Agent. This is a part-time, remote position where you'll have the opportunity to engage with customers through chat, providing assistance and helping them with their sales inquiries. You'll play an essential role in creating a seamless experience for our customers while promoting UPS products and services.
Key Responsibilities:
- Respond promptly to customer inquiries via live chat.
- Assist customers in selecting UPS products and services that meet their needs.
- Provide detailed information about shipping options, pricing, and delivery times.
- Resolve any customer issues or concerns in a professional and efficient manner.
- Upsell and cross-sell UPS products and services where appropriate.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other team members to meet and exceed sales targets.
What We Offer:
- Competitive pay.
- Opportunity to work from home.
- Flexible part-time hours.
- Supportive and dynamic team environment.
If you're passionate about customer service and sales and want to be part of a global company, apply today to join the UPS team as a Remote Chat Sales Agent!
To Apply:
Please submit your resume and a brief cover letter outlining your relevant experience.
UPS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
- High school diploma or equivalent (Bachelor’s degree preferred).
- Previous experience in customer service, preferably in the travel or airline industry.
- Strong verbal and written communication skills.
- Proficiency in using computers, including familiarity with CRM systems and Microsoft Office.
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills and a customer-first mindset.
- Reliable internet connection and a quiet workspace free from distractions.
