Position title
Remote Contact Center Assistant
Job Location
United States
Remote work from: USA
Employment Type
Part-time
Base Salary
USD30-USD40 Per hour
Description
At DHL, we are looking for enthusiastic and customer-focused individuals to join our team as Remote Contact Center Assistants.
What You’ll Do
- Be the first point of contact for our customers, providing exceptional support and solutions.
- Assist customers with inquiries about shipments, tracking, and services.
- Handle escalations with empathy and professionalism, ensuring customer satisfaction.
- Collaborate with internal teams to resolve issues efficiently.
What We’re Looking For
- Strong communication skills and a passion for helping people.
- Ability to work independently in a remote setting.
- Basic computer proficiency and familiarity with online tools.
- Previous customer service experience is a plus, but not required.
What We Offer
- Competitive pay and benefits.
- Flexible remote work options to support your work-life balance.
- Opportunities for growth and development within DHL.
- A dynamic, team-oriented environment.
Join us in delivering excellence every day. Apply now and be part of the team that connects people and improves lives worldwide!
Qualifications
- High school diploma or equivalent (Bachelor’s degree preferred).
- Previous experience in customer service, preferably in the travel or airline industry.
- Strong verbal and written communication skills.
- Proficiency in using computers, including familiarity with CRM systems and Microsoft Office.
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills and a customer-first mindset.
- Reliable internet connection and a quiet workspace free from distractions.
Hiring organization
Working Hours
7
Date posted
March 1, 2025
Valid through
January 31, 2026
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