Description
We are seeking a meticulous Data Entry Specialist and QC Personnel to join our dynamic team. In this role, you will facilitate the production process by ensuring that accurate documentation is provided to our process server teams. Your attention to detail will be crucial as you review and confirm work entered into our internal systems, resolve discrepancies, and escalate issues when necessary. This position is fully remote and open to candidates located within the United States.
Key Responsibilities
- Document Management:
- Review, file, and manage legal documents using internal systems and email.
- Quality Control:
- Verify data accuracy and investigate any discrepancies that arise.
- Continuous Improvement:
- Participate in ongoing training to expand your knowledge of industry practices and processes.
- Project Support:
- Complete additional projects and tasks as assigned to support the overall production process.
Benefits
- Comprehensive Coverage:
- Medical, Dental, and Vision insurance.
- Retirement Savings:
- Retirement plan with a 5% matching contribution.
- Paid Time Off:
- 10 paid holidays per year.
- Referral Program:
- Employee referral program with attractive incentives.
Why Join Our Team?
We believe that a company’s success begins with its employees and that your personal success starts with the right career opportunity. If you are detail-oriented, committed to excellence, and ready to contribute to a key operational process within our organization, we encourage you to apply today!
- High school diploma or equivalent (Bachelor’s degree preferred).
- Previous experience in customer service, preferably in the travel or airline industry.
- Strong verbal and written communication skills.
- Proficiency in using computers, including familiarity with CRM systems and Microsoft Office.
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills and a customer-first mindset.
- Reliable internet connection and a quiet workspace free from distractions.
