Position title
Remote jobs hiring
Employment Type
Full-time
Base Salary
USD26-USD35 Per hour
Job Location
United States
Remote work from: USA
Description

Job description:

Division/Department AppOps SBU

Location List PRF #

Job Title MQ Level 3

Reports to No of position

Stream : MQ Type of position: List

Title List

Level of MQ Admin List

General Description

Responsibilities :-

- Adhering to SLAs

- ITIL Processes awareness and adhering to

- Mentoring / Training Team Members

- Handling tickets / requests

- Perform root cause analysis

- Troubleshooting technical issues

- Defining processes and ensuring that the processes are adhered to

- Oversees and is responsible for successful completion of Installation, configuration and migration

- Ensure maximum uptime according to the SLA

- Understanding of Multi-geo support environment

- Responsible for building / maintaining a test environment

- Responsible for strategizing a backup plan and test plan for failure scenario

- Improves and maintains customer and employee satisfaction

- Suggests new technologies and design changes

- Monitoring and maintaining SLA requirements by the team members

- Planning Backup/Restoration Strategy for 24x7 operation support

- Suggesting patches/upgrades to maintain security level

- Testing / Auditing/processes as required from time to time

- Identify Skill gaps and plan for training / knowledge updating

- Assist / Plan / Procedure in Data centre consolidation efforts

- Perform H/W & performance tuning and maintenance

- Day-to-Day reporting analysis tasks

- Vendor co-ordination & followup

Technical Requirements

- Installing, configuring and maintaining MQ Infrastructure

- Day to day MQ administration & support tasks on Production servers & Clustered environment

- Implementation of MQ Patch, Security policies

- Configuration for Workload management, High Availability systems using MQ Cluster and Veritas Cluster environment

- Implementation of recovery, backup procedures

- Perform Analysis of the MiddleWare Solution and recommend design improvements

- Having advanced knowledge about MQ on various OS - UNIX (AIX, Solaris, Linux), windows, mainframe

- Identify system performance bottleneck and fine tune the MQ Infrastructure for optimal performance

- Development of system management routines for new projects (Ex. monitoring tools - Qpasa)

- To work closely with development teams on the design and implementation of MiddleWare applications

- Troubleshooting Escalated Technical issues related to middleware Infrastructure

- Manage and assist the resolution of complex issues that span multiple Technologies and teams

- Perform Analysis of the issues, prepare Root Cause Analysis and recommend solutions for improvements.

- Capacity planning and fine tune system for optimal performance

- Performance Management & fine tuning

- Experience in Disaster recovery planning, High availibility Design and Business continuity

Soft Skills

- Excellent communication and conversation skills (Verbal and Written)

- Good documentation skills

- Good working knowledge of MS OFFICE (Including MS word, Excel, MS Project and Visio)

- Should have a great customer handling skills

- Able to handle unforeseen situations

- High level of acceptance

- Can drive HCL s value and its methodology

Other Skills / Experience

- Worked on Production systems

- Understanding MQ concepts with hands on Experience

- Experience with MQ Installation, Upgrades and Patching, Migration, Backup, Recovery

- Exp

Date posted
10 February 2024
Valid through
25 June 2025
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