Description
At Prime Therapeutics, we're passionate about enhancing the health and well-being of our members. We aim to make healthcare more accessible and effective, providing comprehensive pharmacy benefit management services. We are now seeking a dedicated Remote Scheduler for Interpreter Services to join our team and support our mission of bridging communication gaps in healthcare settings.
Job Description:
As a Remote Scheduler for Interpreter Services, you will be responsible for coordinating interpreter services for members, ensuring they have access to accurate and timely communication during medical consultations. You will work closely with healthcare providers, members, and our interpretation team to schedule appointments, confirm availability, and handle any scheduling conflicts efficiently.
Key Responsibilities:
- Schedule and confirm interpreter services for medical appointments.
- Communicate effectively with healthcare providers and members to ensure seamless service delivery.
- Manage scheduling software and maintain accurate records of appointments.
- Address scheduling conflicts and reschedule appointments as necessary.
- Ensure interpreters are available for the required languages and specialties.
- Maintain confidentiality and comply with healthcare regulations.
Why Join Prime Therapeutics?
- Work from Home: Enjoy the flexibility of a remote position.
- Impact: Be part of a company that is committed to improving healthcare access for all.
- Support: Receive ongoing training and development opportunities to grow within the company.
- Benefits: Competitive salary and benefits package.
How to Apply:
If you're a detail-oriented individual with a passion for helping others, we encourage you to apply today! Please submit your resume and a brief cover letter explaining why you're the perfect fit for the Remote Scheduler for Interpreter Services position.
- High school diploma or equivalent (Bachelor’s degree preferred).
- Previous experience in customer service, preferably in the travel or airline industry.
- Strong verbal and written communication skills.
- Proficiency in using computers, including familiarity with CRM systems and Microsoft Office.
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills and a customer-first mindset.
- Reliable internet connection and a quiet workspace free from distractions.