Teleperformance is seeking a dedicated and tech-savvy Remote Technology Technical Support Representative to join our dynamic team. In this role, you will provide top-tier support to customers, assisting them with technical issues related to technology products and services. You will use your problem-solving skills and expertise to help customers troubleshoot and resolve their technical challenges, all from the comfort of your home.

Key Responsibilities:

• Provide high-quality customer support through various channels, including phone, email, and chat.
• Troubleshoot and resolve technical issues related to hardware, software, and connectivity.
• Assist customers in navigating technology products, ensuring they are set up and configured correctly.
• Offer clear, concise, and accurate guidance to customers with varying levels of technical knowledge.
• Escalate unresolved issues to appropriate departments or supervisors.
• Maintain detailed records of customer interactions and technical resolutions.

Why Teleperformance?

• Work from home flexibility.
• Comprehensive training and continuous development opportunities.
• Competitive compensation and benefits package.
• Supportive team environment and company culture.

If you're passionate about technology and helping people, this is the role for you. Apply today to join the Teleperformance family!