At Option Care Health, we believe in providing exceptional care to our patients while supporting our team members with a dynamic and collaborative work environment. As a leader in the home infusion therapy industry, we offer a wide range of healthcare solutions, putting patient care first.
Job Summary:
We are seeking a dedicated and experienced RN Supervisor to join our Nursing Call Center team. This position is fully remote and is available to applicants with an active nursing compact license in any participating state. As an RN Supervisor, you will oversee the daily operations of the nursing staff, ensuring the highest standards of patient care, clinical outcomes, and adherence to protocols and procedures.
Key Responsibilities:
- Supervise and mentor nursing staff within the call center environment, ensuring exceptional service and patient care.
- Manage staffing, training, and performance evaluations for the nursing team.
- Ensure compliance with state and federal regulations as well as company policies.
- Provide clinical guidance and support to nursing staff, addressing complex patient cases and clinical challenges.
- Collaborate with interdisciplinary teams to improve patient care processes and outcomes.
- Assist in the development of policies and procedures related to call center operations and patient care.
- Review and analyze patient care metrics, contributing to continuous improvement initiatives.
Why Option Care Health?
- Competitive compensation and benefits package.
- Opportunity to work remotely from home.
- A supportive and inclusive company culture focused on patient care and employee growth.
- Room for professional development and career advancement.
How to Apply:
To join our passionate team and make an impact on patient care, please submit your resume and application today!
- High school diploma or equivalent (Bachelor’s degree preferred).
- Previous experience in customer service, preferably in the travel or airline industry.
- Strong verbal and written communication skills.
- Proficiency in using computers, including familiarity with CRM systems and Microsoft Office.
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills and a customer-first mindset.
- Reliable internet connection and a quiet workspace free from distractions.