Teleperformance, a leading provider of outsourced customer service solutions, is hiring for remote positions across the United States!
Position: Work From Home Customer Service Representative
Location: United States (Remote)
Job Type: Full-time/Part-time (Depending on availability)
Key Responsibilities:
- Provide exceptional customer service via phone, email, or chat.
- Resolve customer issues in a professional and efficient manner.
- Maintain detailed records of customer interactions and transactions.
- Upsell or cross-sell products and services as needed.
- Collaborate with team members to meet customer satisfaction goals.
Benefits:
- Competitive pay rates and performance incentives.
- Flexible work schedule.
- Health, dental, and vision insurance options (for full-time positions).
- Paid training and ongoing support.
- Work-life balance with the convenience of working from home.
Why Teleperformance? Teleperformance is dedicated to providing a supportive and inclusive work environment. We value diversity, and our employees’ well-being is our priority. You’ll have the chance to grow your career with a company that promotes from within and offers ongoing training and development.
Join the Teleperformance team today and enjoy the freedom of working from home while building your career in customer service. Apply now and become part of a dynamic, global team committed to excellence in customer experience!
- High school diploma or equivalent (Bachelor’s degree preferred).
- Previous experience in customer service, preferably in the travel or airline industry.
- Strong verbal and written communication skills.
- Proficiency in using computers, including familiarity with CRM systems and Microsoft Office.
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills and a customer-first mindset.
- Reliable internet connection and a quiet workspace free from distractions.
