UPS is a global leader in logistics and package delivery services, committed to providing exceptional customer service. We are seeking dedicated and reliable individuals to join our customer service team in remote, part-time positions across the United States.

Position Overview:

As a Remote Customer Service Representative, you will be the first point of contact for customers, helping them with inquiries, package tracking, billing issues, and more. You will provide a positive experience by delivering accurate, timely, and efficient service in a friendly manner.

Key Responsibilities:

• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
• Assist customers with package tracking, shipping solutions, billing inquiries, and general questions about UPS services.
• Provide problem resolution by troubleshooting issues and offering appropriate solutions.
• Document customer interactions and maintain accurate records in the CRM system.
• Maintain a positive attitude and strong communication skills while working independently.

Schedule:

• Part-time positions available.
• Flexible hours (up to 25 hours per week).
• Must be available to work weekends or evenings as needed.

What We Offer:

• Competitive pay.
• Flexible work hours.
• Remote work with no commute.
• Paid training.
• Opportunity to grow with a leading company.

How to Apply:

Interested candidates should submit their resume and a brief cover letter outlining their customer service experience and availability.