Delta Airlines is seeking a motivated and organized Virtual Assistant to join our dynamic team. As a Virtual Assistant, you will play a crucial role in supporting various operational and administrative tasks, ensuring smooth and efficient day-to-day operations. This is a remote position, offering flexibility and the opportunity to work from the comfort of your home. Join us in delivering excellent customer service and contributing to the global success of one of the world’s leading airlines.
Key Responsibilities:
- Provide administrative support to team members, managing schedules, calendar appointments, and emails.
- Handle customer inquiries via email, chat, and phone, ensuring prompt and accurate responses.
- Assist with data entry and maintain organized systems for tracking important information.
- Coordinate travel arrangements, prepare reports, and assist with document management.
- Support team members with project management, ensuring deadlines are met and facilitating smooth communication.
- Manage office tasks such as ordering supplies, arranging meetings, and handling confidential materials.
- Collaborate with other departments to streamline processes and enhance efficiency.
- Prepare presentations, reports, and other documents as needed.
Benefits:
- Competitive hourly wage.
- Flexible remote work environment.
- Health, dental, and vision insurance options.
- Paid time off (PTO) and holidays.
- 401(k) plan with company matching.
- Opportunities for career growth and development within Delta.
- Training and resources to help you succeed in your role.
- Employee travel benefits, including discounted flights and accommodations.
Opportunities for Growth and Development:
Delta is committed to nurturing talent within our organization. As a Virtual Assistant, you will have access to various learning resources, including training programs, mentorship opportunities, and career advancement paths within Delta Airlines. With your dedication and performance, there are endless opportunities to expand your role and explore other exciting positions within the company.
- High school diploma or equivalent (Bachelor’s degree preferred).
- Previous experience in customer service, preferably in the travel or airline industry.
- Strong verbal and written communication skills.
- Proficiency in using computers, including familiarity with CRM systems and Microsoft Office.
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills and a customer-first mindset.
- Reliable internet connection and a quiet workspace free from distractions.