Sterling Consulting Solutions is a leading provider of tailored consulting services to businesses worldwide. With a commitment to excellence and innovation, we assist organizations in optimizing their operations and enhancing customer experiences.
Job Overview:
We are seeking an organized and detail-oriented Virtual Hotel Scheduler to join our dynamic team. This entry-level position offers an exciting opportunity to work in the hospitality industry while contributing to efficient hotel booking and scheduling processes. This role is fully remote, perfect for individuals who thrive in a digital, customer-centric environment.
Key Responsibilities:
- Coordinate and schedule hotel reservations for clients, ensuring all preferences and requirements are met.
- Manage and update booking details in a centralized system with accuracy.
- Communicate with clients via email and phone to confirm reservations or address inquiries.
- Collaborate with team members to optimize scheduling efficiency and maintain high customer satisfaction.
- Monitor and resolve scheduling conflicts or issues promptly.
What We Offer:
- Competitive entry-level salary.
- Flexible work hours and remote work setup.
- Opportunities for professional growth and development.
- A supportive and collaborative team environment.
How to Apply:
If you’re passionate about delivering exceptional service and thrive in a fast-paced virtual environment, we’d love to hear from you! Please submit your resume and a brief cover letter outlining your interest in the role to Apply.
- High school diploma or equivalent (Bachelor’s degree preferred).
- Previous experience in customer service, preferably in the travel or airline industry.
- Strong verbal and written communication skills.
- Proficiency in using computers, including familiarity with CRM systems and Microsoft Office.
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills and a customer-first mindset.
- Reliable internet connection and a quiet workspace free from distractions.