First Stop Health provides care that people love® with our convenient, high-quality and confidential virtual care solutions - Telemedicine, Virtual Mental Health and Virtual Primary Care. We help our patients save time and money through compassionate care that's available 24/7 via app, website or phone.
The First Stop Health membership benefit is another added perk for employees and provides Virtual Urgent Care, Virtual Mental Health, and Virtual Primary Care from their very first day!
Job Description:
First Stop Health is in search of part-time advanced practice providers to join our Virtual Primary Care team. First Stop Health's mission is to help our employer clients reduce their overall health claims spend by serving their members virtually, keeping them away from in-person medical care when possible. Our primary care providers will treat patients virtually, via phone or video call, serving their episodic, chronic, and preventive care needs.
When appropriate, we send patients for in-person lab work or imaging. Please note that no coding or billing is required for the virtual visit since First Stop Health does not submit claims to insurance. Providers find our web-based platform very straightforward and easy to navigate. Malpractice insurance is provided for encounters on our platform.
• **This role would require 10-20 hours per week and shifts are flexible based on preference. The Virtual Primary Care hours are 7:00am to 7:00pm CST, Monday through Friday***
Responsibilities:
• Assess and diagnose patient needs and presenting symptoms via phone or video
• Review and confirm patient medical history, current medications, medical conditions, and allergies
• Order labs, imaging, and/or refer to an in-person specialist when further care is necessary
• Analyze lab/imaging results and clearly communicate any next steps to the patient via follow-up appointment
• Prescribe medications when necessary
• Advise patients on appropriate screening guidelines and evaluating risk for certain conditions such as cardiovascular disease and metabolic syndrome
• Manage patients with conditions including hypertension, type II diabetes, prediabetes, obesity, anxiety, and depression
• Assist patients in managing women's and men's health concerns, and advise on lifestyle regimens such as proper nutrition, exercise, and stress reduction
• Maintain accurate patient records and encounter notes
• Operate as part of a care team to ensure patients are cared for in a timely, efficient manner
- High school diploma or equivalent (Bachelor’s degree preferred).
- Previous experience in customer service, preferably in the travel or airline industry.
- Strong verbal and written communication skills.
- Proficiency in using computers, including familiarity with CRM systems and Microsoft Office.
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills and a customer-first mindset.
- Reliable internet connection and a quiet workspace free from distractions.