Description

At Walmart, we take pride in delivering best-in-class service to our customers, stores, and associates through phone, chat, and email. Our Contact Center is a dynamic, high-volume environment, handling over 10 million customer interactions annually. As a team, we are committed to driving results while ensuring our associates thrive in their roles. We're passionate about making a difference, and we invest in the growth and success of our people.

Why Work at Walmart?

We believe in fostering the personal and professional development of every associate. Join our engaged and supportive team, where we focus on exceeding customer expectations, building relationships, and offering career progression. You’ll receive individual and team recognition, as we celebrate success together.

We Invest in You!

• Competitive salary
• Career development programs
• Work-life balance
• Recognition and rewards for outstanding performance

Position Overview:

We’re seeking a Team Leader who is career-minded and customer-centric, with experience in providing exceptional customer service. In this role, you will inspire and guide your team to deliver superior service while meeting performance targets. You’ll support and develop associates through effective coaching, technology support, and fostering a positive, collaborative team environment.

Key Responsibilities:

• Lead by example, ensuring excellent customer service is delivered to customers, stores, and associates.
• Assist team members with technical challenges, communication strategies, and career development.
• Foster team morale and build strong relationships within your team.
• Uphold service level metrics and ensure consistent performance.
• Stay punctual and reliable, embracing change while maintaining integrity and professionalism.
• Take proactive steps to identify opportunities for continuous improvement within the team.

Why You Should Apply:

• Opportunity to work in a high-impact environment where your contributions matter.
• A company that prioritizes the growth and career advancement of its associates.
• The chance to join a forward-thinking team committed to excellence.

Apply Today!

If you’re ready to be part of a team that’s dedicated to exceptional service and growth, apply now! Walmart is excited to invest in your career and help you build a successful future.