Description

Wipro is seeking a dedicated and customer-oriented Help Desk Worker to join our team and provide exceptional remote support. As a Help Desk Worker, you will assist employees and clients by troubleshooting technical issues, resolving service requests, and ensuring seamless IT operations.

Key Responsibilities:

• Provide remote technical support for software, hardware, and networking issues.
• Respond to and resolve service tickets in a timely manner.
• Guide users through problem-solving steps and offer clear instructions.
• Troubleshoot and identify IT problems, providing solutions and escalating issues as needed.
• Collaborate with other IT teams to ensure efficient operations and issue resolution.
• Maintain up-to-date documentation on service requests and resolutions.

Benefits:

• Work from home flexibility.
• Competitive salary and benefits package.
• Opportunity to work with a global leader in IT services.
• Career development and growth opportunities.

If you're passionate about technology and customer service, Wipro offers a dynamic and rewarding work environment where you can thrive. Apply now to join our team!

How to Apply: Visit the Wipro Careers page and submit your application for the Help Desk Worker position today.