Full-time
Amazon
Job highlights
Identified by Google from the original job post
Qualifications
- Strong written communication skills
- Strong problem-solving abilities
- A customer-centric mindset with a passion for delivering outstanding service
- Ability to work independently and as part of a remote team
- Access to a stable internet connection and a quiet workspace at home
- 20 to 30 hours / week
Benefits
- $20-$30 Per hour
- Type: Part-Time (20-25 hours per week)
- Benefits & Perks
- Remote work flexibility
Responsibilities
- Engage in real-time text-based conversations with Amazon customers to provide assistance and resolve issues
- Utilize problem-solving skills to address customer concerns efficiently
- Maintain a professional and empathetic tone while ensuring customer satisfaction
- Collaborate with team members and Amazon’s extensive support network to meet performance targets
- Document customer interactions and follow-up actions accurately