Job highlights
Identified by Google from the original job post
Qualifications
- Strong communication skills, both written and verbal
- Excellent problem-solving and critical-thinking abilities
- A dedicated workspace with a stable internet connection
- Flexibility to work a rotating schedule, including weekends and holidays
Benefits
- Competitive hourly pay
- Performance-based bonuses
- Employee discounts
- Opportunities for career advancement
- Supportive team culture
Responsibilities
- You will have the opportunity to assist Amazon customers via phone, chat, and email, ensuring their questions are answered, concerns are resolved, and their overall experience is exceptional
- Provide top-notch customer service via phone, email, and chat
- Resolve customer inquiries, concerns, and issues in a professional and efficient manner
- Educate customers on Amazon’s products and services
- Maintain a strong understanding of company policies and procedures to offer accurate assistance