Remote Customer Service Representative

About Netflix:

Netflix is the world’s leading streaming entertainment service with over 200 million paid memberships in more than 190 countries enjoying TV series, documentaries, and feature films across a wide variety of genres and languages. Our mission is to entertain the world and bring joy to people’s lives by delivering the best content in the most convenient way possible. If you want to be a part of a dynamic, innovative, and global team dedicated to providing unparalleled customer experiences, consider joining Netflix today.

Job Description:

Are you passionate about providing exceptional customer service? Do you have a love for entertainment and enjoy helping others discover their next binge-worthy series or movie? If so, we have an exciting opportunity for you to join the Netflix Customer Service team as a Remote Customer Service Representative.

As a Remote Customer Service Representative, you will be the first point of contact for Netflix members in the USA. You will assist them with a wide range of inquiries, from account support to content recommendations, all while delivering an outstanding customer experience. Your ability to empathize, problem-solve, and communicate effectively will be crucial in ensuring our members have the best streaming experience possible.